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FAQ

Can you do a rush order?

Yes, but there is a fee of €50.00 for last-minute orders.


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Does the paint come off?

No, I use the highest quality textile and leather paints. These designs are created to last. Please care for your garment and do not wash it as with anything customized it needs to remain clear of detergents and chemicals to last.


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Do I provide your Jacket?

No, all brides are different shapes and sizes, have a preference for fitted, oversized and in-between style garments, so I want you to find a jacket that not only fits perfectly but complements your dress as well as your personal style. If you want me to source a jacket from one of my local high street stores, that you already know fits you well – I can of course do that at cost price. I do not work with nor am I affiliated to any high street stores.


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Do I need to pay now?

The full amount is due at the time of booking for an order within a four week period of the wedding event. Otherwise, a non-refundable deposit may be purchased to secure a spot in the calendar for the future.


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How Much Does it Cost?

Pricing ranges between €150.00 – €400 on average depending on the complexity of the design and the level of customisation you’d like.


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Where do I ship my jacket once I pay?

Once you are booked in an have paid for your order, please ship to the address provided below.

ByKarenForde, 20, Lower Salthill, Galway H91 V6XP, Republic of Ireland.

You are responsible for sending your jacket to us – please include a note including your design details and your Instagram name, phone number, wedding/event date and email address. Once I receive your jacket I will begin production. Please be sure to send your jacket in a timely manner.


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